Our Services

Global provider of growth solutions, engagement, and customer experience for the telecom industry and its diverse customers

5g Adoption

KOMI Business Solutions opens gateways for new services, network operation, customer experience and more ahead of 5G’s adoption and associated improved data rates, better network slicing, and ultra-low latency.

Regulatory Scrutiny

KOMI Business Solutions ensure that networks can protect the data companies collect and ensure that the data captured is carefully assessed, analyzed, and stored according to regulatory guidelines.

Monitoring Data for Improved Services

KOMI Business Solutions manages customer data collection processes in order to provide customers with accurate information regarding which data points are being tracked and for what purpose. Further, KOMI’s analysts provide insights from data streams to allow companies to react more quickly, become more informed, and react in more targeted ways to changes, opportunities, and threats to their business, enhancing customer relationships and riving continued loyalty.

Moving Beyond Traditional Services

KOMI Business Solutions works with businesses using legacy tools to evolve their service packages to suit the new cloud-focused community, including internet messaging, VoIP and other cloud-based technology.

Network and Data Security

With data security weighing heavily on both company and customer; and breaches remaining one of the biggest threats to consumer safety and satisfaction, KOMI Business Solutions has cultivated a number of operational and technical upgrades to meet customer expectations of system security.

Remote Working Solutions

KOMI Business Solutions facilitates the transition from complex on-premise technology to easy-to-use technology that can be managed from the cloud to allow companies migrating to remote working to continue operating and providing support.

Personalized Customer Service

With more and more employees working from home, KOMI Business Solutions has developed customer service protocols designed to deliver quick and empathetic assistance. KOMI provides immediacy, personalization, and omnichannel communication in order to deliver instant solutions through either virtual or remote access to the systems essential to maintain long-term relationships with the customer.

Complex Operational Processes

From simple tasks such as service configuration, invoicing, order fulfillment, and payments to more complex tasks involving customized solutions, management of a variety of products, and operational tasks – KOMI Business Solutions designs processes to handle resource-intense complex operations in order to minimize financial overhead of the telecom companies.